Last updated: August 6, 2026

Thank you for shopping with AnimeVerse. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All products are made to order.

• Processing time: 2–5 business days

• Orders are processed Monday to Friday, excluding public holidays.

• During busy periods or holidays, processing may take slightly longer.

Shipping Times

Estimated delivery times are:

United Kingdom

• Standard Shipping: 3–7 business days

Europe

• Standard Shipping: 5–12 business days

United States & Canada

• Standard Shipping: 5–12 business days

Australia & New Zealand

• Standard Shipping: 7–15 business days

Rest of the World

• Standard Shipping: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the products ordered.

From time to time, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number (where available).

Please allow up to 48 hours for tracking information to become active.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities.

These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order.

AnimeVerse is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error, contact us immediately. We can only update your address before your order enters production.

Lost or Delayed Packages

If your order is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate the issue and help find a suitable resolution.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number

• Photos of the damaged product

• Photos of the packaging

We will review your request and, if approved, provide a replacement or refund.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Email: kaihawatari6@gmail.com

We aim to respond within 24 business hours.